Frequently Asked Questions
Find answers to common questions about our home collections
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are looking to expand our shipping zones in the near future.
Are your home products eco-friendly?
We prioritize sustainable sourcing and partner with artisans who use environmentally conscious materials whenever possible.
Can I change my order after it has been placed?
Orders are processed quickly. Please contact our support team within 2 hours of placement to request any modifications.
What should I do if my item arrives damaged?
Please email us photos of the damage and your order number within 48 hours of delivery, and we will arrange a replacement.
Do you offer gift wrapping services?
Yes, you can select our premium gift wrapping option at checkout for a small additional fee.